PRIVACY POLICY

Privacy Policy at TOCA handmade ceramics

Last Updated: May 2025

We have updated our Privacy Policy to inform you about how we handle your personal data, your rights, and the security measures in place to protect your data when you register or make bookings for workshops on our website, TOCA handmade ceramics.

TOCA handmade ceramics, located at Rua Passos Manuel 96B 1150-260 Lisbon, is the entity responsible for processing your personal data. We are committed to processing your data lawfully, fairly, and transparently, in accordance with applicable national laws and the General Data Protection Regulation (GDPR) – EU Regulation 2016/679 of the European Parliament and Council, dated April 27, 2016.

By registering or booking a workshop on our website, you consent to the terms outlined in this Privacy Policy and our Terms and Conditions.

TOCA handmade ceramics reserves the right to update and modify this policy without prior notice. We recommend reviewing this policy regularly to check for any updates or changes. In the event of significant changes, TOCA handmade ceramics will notify users.

1. What Data We Collect

We collect the following personal data when you interact with our website or book workshops:

• Personal Identification Information: Name, email address, phone number.

• Booking Information: Workshop preferences, attendance, and any special requests you provide.

• Payment Information: Details for processing payments (e.g., credit card details, if applicable).

• Technical Information: Data related to your device, browser, IP address, collected through cookies or analytics.

This data is essential for processing your bookings, managing workshop attendance, and providing customer support. We may also use this data for legal, tax, and regulatory purposes. Refusal to provide certain personal data may prevent us from processing your booking.

2. How Long We Retain Your Data

We retain your personal data as long as your account is active and for the legally required duration to comply with fiscal and legal obligations. As a data subject, you have the right to access, modify, export, and delete your personal data. If you’re unable to access or modify your personal information, or if you have any questions about your data or this policy, please contact TOCA handmade ceramics.

3. Do We Share Your Data with Third Parties?

TOCA handmade ceramics works with various external companies and services, such as payment processors and email service providers, to facilitate bookings and payments. These third parties may have access to necessary personal data to complete transactions or provide services.

We may also share personal data when required by law, for example, in compliance with legal orders or when your actions violate our Terms of Use.

Additionally, we may use your data for marketing purposes, such as sending communications about new workshops, promotions, or events. You will always have the option to opt-out of marketing communications.

4. What We Don’t Do With Your Data

TOCA handmade ceramics does not sell, rent, or share your personal data with any other third parties beyond those necessary to facilitate bookings or provide services related to the workshops. We will not use your personal data for any other purposes without your explicit consent.

This privacy policy may be updated at any time. Any changes will be effective immediately upon publication on our website.

All content on this website, including text, images, and other information, is the exclusive property of TOCA handmade ceramics, protected by copyright law.

Last Updated: May 2025